Telecom to review Yahoo email service

Telecom will review its email service after a major security breach. The company's consumer email system was compromised, resulting in Yahoo Xtra email accounts sending out large volumes of spam.

Telecom said the investigation would begin following a "series of issues" which have negatively impacted the service in the past year.

“We share the frustration that our customers have been experiencing over recent months. We fully appreciate that repeatedly saying ‘sorry’ doesn’t cut it anymore. We are committed to taking a close, hard look at the best way to meet our customers’ email needs," said Telecom's retail chief executive, Chris Quin, in a statement.

The review will take place over the next two months and will include a "comprehensive assessment" of the Yahoo Xtra service.

"When Telecom outsourced the Xtra email service to Yahoo in 2007, it was the right thing to do at the time," Quin said.

"However, the global email environment has changed markedly since then and we believe the time is right for a comprehensive review of our approach in this area.”