Review: Apple iPhone 5

There's a nerdy joke that goes, "How do you know if someone has an iPhone? Don't worry, they'll tell you."

Siobhan Keogh | Tuesday, October 02 2012 | 9 Comments

Product type: Smartphone
Editors rating: Editor's rating: 4

Apple iPhone 5

RRP incl GST: $1,049 (16GB), $1,199 (32GB), $1,349 (64GB)
Contact: apple.co.nz

AT A GLANCE
  • 1.2GHz dual-core A6 processor
  • Upsized 4-inch screen
  • The dreaded iOS 6 and Apple Maps
  • Not worth an upgrade for 4S users

The iPhone 5 is sleek and fast, but has its flaws.

Editor's rating: 4



There's a nerdy joke that goes, "How do you know if someone has an iPhone? Don't worry, they'll tell you."

It's kind of true. iPhone users don't tell you they have a smartphone, they tell you they have an iPhone. Apple has fostered such hype around its products over the years that the word 'iPhone' has, for mainstream consumers, essentially become synonymous with 'smartphone' in the same way that your grandma used to refer to every game console as a 'Game Boy'.

Quality build

There's no denying that the iPhone 5 is slick, fashionable, and well-designed. It's thinner and lighter than the iPhone 4S, and a little bit taller, too, to accommodate a larger 4-inch screen. The back of the device is made of anodised aluminium - the same kind used in Apple's Macbook laptops - with glass at the top and bottom. The front is made almost entirely of glass, the same way the 4 and 4S were, which means it's probably prone to shattering when dropped. From the front of the device, however, you could almost mistake it for the 4 or 4S, if it weren't just that little bit taller the the older generation of devices.

Some customers have complained that their iPhones had scuff marks straight out of the box - there were none on our review unit. The aluminium on the back and the antenna around the sides of the device also didn't scuff easily, as far as we could tell. The build of the phone seems sturdy, so we're not worried about buttons breaking over time, or serious damage from anything other than dropping.

One frustrating part ot the build is the fact that it only includes a nano SIM slot, so if you decide to switch phones, you currently have the choice of getting another iPhone, or doing a total SIM swap. I understand why it only takes a nano SIM - it helps them fit better components into the phone - but it's still a bit of extra hassle.


Sleek screen

The consensus seems to be that bigger is better when it comes to smartphone screens - or that consumers should at least get a choice. Android manufacturers have long been ahead of the game in this arena. Take Apple's rival, Samsung: it has produced smartphone screens in just about every conceivable size, right up to the massive 5.3-inch display on the Galaxy Note.

It's no surprise that Apple has opted to increase the screen size to 4 inches from the previous 3.5, although how they've chosen to do that is interesting. Rather than change the width and height of the phone, it's just lengthened the device and kept the width the same. Whether consumers like that or not is going to be up to their own preferences, but personally I found it a little strange. However, it does allow for an extra row of icons on your home screen, if that excites you - I filled mine up with various social networking apps.

The screen itself is lovely to look at - Apple's Retina display for iPhone really is second-to-none. There's no pixelation, text is smooth regardless of how much you pinch-zoom, and colours are bright and accurate.


Speedy performer

The iPhone hasn't been the most powerful smartphone on the market for a long time now, but that doesn't mean it's not fast. Apple has opted not to follow the high-end smartphone trend of including a quad-core processor, probably because of the expense and the fact that it's difficult to do without dramatically shortening battery life. Instead, the company has included a 1.2GHz dual-core processor, called the Apple A6, and triple-core graphics.

That doesn't mean the iPhone's not fast - despite its processor, which is in theory slower than that of the Galaxy S III or the HTC One X, it's snappy and responsive. The only app that performed slowly on the iPhone 5 was the much-maligned Apple Maps, but I'll get to that shortly.

The iPhone 5 is the best iPhone yet for running games - even with a complex graphics benchmark running, the frame rate never dropped below 36 frames per second, and ran on average at about 45.


iOS 6 says 'Goodbye Google'

With the release of iOS 6, Apple's most up-to-date mobile operating system, Apple has said sayonara to two of Google's most popular apps with the iPhone 5 - both YouTube and Google Maps have been given the boot and are no longer installed on the phone by default. No surprises there, since Google and Apple aren't exactly bunk buddies.

The lack of a pre-installed YouTube app isn't a big problem. The previous app was created by Apple, but Google has now released its own version of the free app on Apple's app store, which is actually an improvement on the last one.

And iOS users running iOS 6 has better hope Google does the same for Google Maps - Apple's replacement Maps app is pretty atrocious. This has been well-documented, and Apple chief executive Tim Cook has even apologised for the mess, but you have to see it for yourself to believe how bad it is. Despite detecting my location, searching for landmarks nearby me frequently resulted in Apple Maps marking an entirely different location on the map. There's also no allowance for typos - if you type 'Auxkland' instead of 'Auckland', you get "No results found". If it were Google Maps, you'd get "Did you mean 'Auckland'?"

Fortunately, the problem here is easily resolved by just visiting maps.google.co.nz in your phone's browser. And Apple Maps actually looks like a pretty cool idea, particularly in the top-down 3D view, which allows you to look down on your town from above. Still, Apple should not have rolled out its proprietary Maps application as it currently is.


Close, but no cigar.


Snappy camera

The iPhone 5's camera still has an 8MP lens, just like the iPhone 4S, but it has improved low-light performance and the lens cover is more resistant to scratches.

The real changes here are the new features - the ability to take panoramas. Of course, there's an app for panoramas already, but it's built in now! And rest assured, it works.


Accessories

This is going to sound mighty strange, but the new feature of the iPhone 5 that impressed me the most was the earbud headphones that came in the box. I struggle with earbuds - they inevitably hurt after more than five mintues of use - but the buds are shaped more like a wine glass than a circle, which means they fit more comfortably in my ears than regular earbuds do. They also direct the sound straight into your ear canal, which means you don't have to have the volume turned up high to hear music clearly and loudly. The earbuds are expensive to replace, however, at $49 a pop.

The new digital power connector, however, is not as fantastic. Sure, you can turn it either way and it'll still plug in, saving you precious seconds out of your day, but the fact that it's not compatible with your old Apple products is a bit of a problem. It used to be that if your iPhone went flat you could simply wander around the office for five minutes and look sad and a colleagues would pony up their iPad charger. Not anymore. Instead, you'll really have to keep your charger on you at all times.


Battery

That said, the battery life on the iPhone 5 is fairly good, Even with relatively heavy Wi-Fi and GPS use, we got a couple of days of charge out of it. It has a slightly smaller-than-average battery for a smartphone, at 1440mAh, but still manages to hold power well enough.


The verdict

The iPhone 5 is the most flawed iPhone in several generations. It seems Apple is in a period of transition as they try to separate the iPhone further from the rest of the smartphone pack. Unfortunately, doing so is causing inconvenience for consumers. It's also not the radical redesign that many Apple fans were hoping for.

That said, in terms of hardware the iPhone 5 is still the best iPhone released yet. It's faster, the screen is bigger and brighter, and virtually all the components have had an upgrade. If you want an iPhone, you want an iPhone 5. If you already have an iPhone 4S, there's no need to upgrade unless you're very desperate for a little extra screen space. And if you don't like previous iPhones, well, you're probably not going to like this one, either.
9 Comments
iPhone 5 converted me to Galaxy S3 I love Apple. I have what I call an iLife suite of perfect products of an iPad and iPhone 4. I just love them and love how they interact. But after installing IOS6 onto my iPhone 4, looking into the iPhone 5 in detail, and then comparing both to my wife's Galaxy....and then the new connector which means I have to throw out my iDock, my in-car charger/player etc etc etc, it's put me over the edge.

When my iPhone dies in a shock wave of broken gorilla glass I'll be heading over to Android land where true competition results in great products.
Posted by Anonymous at 11:03:19 on October 23, 2012

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When the needle drops ... Good honest review. As mentioned by another poster below, there are reviewers out there calling this thing the bread and butter and completely minimizing the issues this model has.

Sure there have been problems with other phones in recent times, including previous models of iPhone but this one takes the cake and really raises the roof on why it was put to market with multiple faults.

Unfortunately, the review does not mention the 'purple haze' effect which has come to the forefront in the last week as users are finding that this fault is not just a couple of phones but ALL of them. When a picture is taken near a bright light source - eg the sun a purple tinge occurs. Testers have found this is also happening indoors around electric lights also. Apple advice ... dont take pictures near bright lights - go figure. So forget about those sunsets or photos taken indoors at night where lights are present unless you like the colour purple.

Keep up the honest reviewing.
Posted by MrBrownston at 17:30:30 on October 3, 2012

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When the needle drops ... I did forget to point out one thing though, I think the star rating doesnt reflect the content of the review and should have been a 3/5 to be fair.
Posted by MrBrownston at 17:31:58 on October 3, 2012

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8MP lens? WTF? Lenses do not have megapixels; they have elements.

And ## manages to hold power well enough#; what does this mean?
Posted by IanG at 22:14:57 on October 2, 2012

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8MP lens? We've fixed it!
Posted by Zara Baxter, PC World Editor at 11:29:47 on October 3, 2012

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Tom Clancy joke Your joke sounds like the first part of one from the author Tom Clancy:

"Never ask what sort of computer a guy drives. If he's a Mac user, he'll tell you. If not, why embarrass him?"

I think that Apple was moving towards their own map solution for a long time and they got caught up in the calendar which forced them to release it now. The license with Google ends next June, befor the likely release of iOS 7 so they didn't want to be stuck with changing apps in the middle of a release. Also, Apple and Google couldn't come to terms on what the app should be. Google would not provide an app with turn-by-turn voice instructions and Apple would not provide some customer usage info Google wanted. Painful as it is, this was probably a good time for them to part company.
Posted by John at 19:28:27 on October 2, 2012

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A great review.... but an 8MP Lens? Very well written review. Its the first iPhone 5 review I have read by so many others on previous models laud the thing as the best in the world. Ever. I have to say this one is fair and true with all the points mentioned.

One thing I thought was funny is that the phone has an 8MP lens, hahah I think you meant sensor. One major improvement is the use of a glass lens though, rather than the rather cheap plastic that was used before.

Sadly though, as many have said the new range of iOS products is a major let down. Things such as panorama mode, adequate mapping software (even before and after apple maps all the competitors stuff was better) and a larger screen are all things that everyone else has had. Of course, there is always a first time for everything to come into the market but it seems this has all be thrown together rather fast. Especially maps, I feel they needed something "new" for the iOS 6 launch and rushed maps through in time for the iOS/iPhone launch.

Oh well, better luck next time Apple
Posted by Mac at 17:51:58 on October 2, 2012

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A great review.... but an 8MP Lens? Whoops! Yes, I meant sensor. Got confused since I talk about the lens right after. I'm out of the office for the next few days so I'll get the Ed to fix that :)
Posted by Siobhan Keogh, PCW at 18:12:25 on October 2, 2012

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Ahh That was a good review. ... I have been an apple fan for a couple years now and I'm typing on the i5 right now. I gotta say its an amazing phone "last year".... It's the best iPhone. However not by far the best phone... I'm taking it back tomorrow to sprint and waiting for something better... Their maps release says it all. They were ready to release a phone with features other phones have had for a year and even though they knew it had major flaws like the maps issue they said "go for it"... If iPhone 6 isn't better omg... Rip apple...
Posted by Dustin at 17:16:36 on October 2, 2012

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