How to: Recover missing files

A file or folder has gone missing? Here's how to go about recovering missing files.


If a file, multiple files, or a folder goes missing from your hard drive, you've got a pretty good chance of getting it back. And the better your computing habits, the better your chances.

But first, a warning: every time you write to your hard drive, you reduce those chances. So avoid using your computer for anything other than file recovery until you've either successfully recovered the files or given up.

The file might not actually be missing. It may have accidentally been moved to another location. To find out, use Windows' search capabilities to look for the file name. If that doesn't help, try searching for a word or phrase that you know is in the file, but not likely to be elsewhere.

In Windows 7 or Vista, you can use the Search field in the upper-right corner of any Windows Explorer window. In XP, select Start > Search.

If that doesn't pan out, try the Recycle Bin; there's a link to it on your desktop. When Windows "deletes" files, it actually places them into the Recycle Bin for easy recovery. If the file hasn't been missing long, it should be there.

Of course, if the Bin has been emptied, or if for some reason the file bypassed the Bin, you'll need to look elsewhere.

And the best elsewhere to look is your backup. That is, of course, assuming you regularly backup your files. If you don't, start building some good habits -- even if it's too late for those habits to help you this time.

If you don't have a good backup, you'll have to try a file recovery program. And you want to use a portable program -- one that doesn't have to be installed.

Why? As I said above, you don't want to write to a hard drive that you're hoping to recover files from. You can download a portable program from another computer and save it to a flash drive. Then run the program off of the flash drive on your computer.

And the program I recommend is Recuva Portable. It's easy to use, free, portable, and effective.

If software doesn't work, you may need to remove the hard drive and take it to a professional (or have the professional remove it). There's probably a local shop where someone who knows what they're doing can search the drive more thoroughly. Or you can send it to a company like Ontrack or Computer Forensics.
2 Comments
Search Search from anywhere with Windows Logo key + F - works in WinXP too.
Posted by KittyM16 at 21:44:06 on July 18, 2012

Flag abuse

Hyperlinks The link for Computer Forensics is broken and Ontrack appears to be based overseas
Posted by Anonymous at 14:38:01 on June 26, 2012

Flag abuse

CURRENT ISSUE
Newsletter & Subscriptions Windows vs. iOS vs. Android:
How to choose the best tablet for you

101 great websites:
You haven't heard of yet

DIY desktops:
We ask the pros for building tips

SIGN UP
PC World's weekly round-up of tech news, gear and game reviews, software selections, and handy How Tos.
Blogs
Hot Products

Hot Products || PC World editors iPhone 4S launch pics and unboxing
The iPhone 4S launched at midnight through both Vodafone and Telecom. ... READ MORE

Tux Love

Tux Love || Geoff Palmer Google : Starting to be evil?
Google recently deleted AdBlock Plus from its Android Play Store. This is ... READ MORE

Tech Guy

Tech Guy || Juha Saarinen Small balls of solder
The idea that desktops might change forever is enough to send geeks into a ... READ MORE

In a Nutshell

In a Nutshell || Zara Baxter Logging, not login
At an event in Singapore yesterday, Seamus Byrne, the editor of CNet ... READ MORE

Harley O'Gyver

Harley O'Gyver || Harley Ogier Pay for internet by-device? Not on my watch.
So as those of you who follow my twitterstream will know, I'm currently in ... READ MORE

The Arcade

The Arcade || PC World editors New Year, new games
You'er going to laugh. Or at the very least, you're going to scoff and ... READ MORE

Dumb Terminal Live!

Dumb Terminal Live! || PC World editors New Zealand memes: We think we're real funny
We New Zealanders love the internet, and we have a pretty good sense of ... READ MORE