Microsoft warns of IE7 lock-in with XP SP3

Microsoft has warned users updating to Windows XP Service Pack 3 (SP3) that they won't be able to downgrade from Internet Explorer 7 to the older IE6 without uninstalling the service pack.


Microsoft has warned users updating to Windows XP Service Pack 3 (SP3) that they won't be able to downgrade from Internet Explorer 7 to the older IE6 without uninstalling the service pack.

The warning first appeared in a post Monday to a company blog written by the Internet Explorer (IE) development team. Microsoft released Windows XP SP3 to Windows Update as an optional download Tuesday.

"If you choose to install XP SP3, Internet Explorer 7 will remain on your system after the install is complete," said Jane Maliouta, an IE programme manager , in the blog entry. "Your preferences will be retained. However, you will no longer be able to uninstall IE7. If you go to Control Panel, Add/Remove Programmes, the Remove option will be greyed out."
The inability to downgrade to IE6 after installing XP SP3 was by design, said Maliouta, because the service pack includes newer versions of the old browser's files. If Microsoft had allowed users to revert back to the pre-SP3 version of IE6 -- the one saved on users' PCs when they upgraded to IE7, and until now what was used to back out of the newer browser -- Windows would have ended up in a "mixed file state," Maliouta said.

"This state is not supported and is very bug prone. To ensure a reliable user experience, we prevent this broken state by disabling the ability to uninstall Internet Explorer 7," she said.

Users who want to retain the ability to downgrade from IE7 to IE6 should uninstall the former before upgrading to XP SP3. Once Windows XP has been updated to SP3, users can then install IE7. That process allows for reverting to IE6 in the future.

"The restriction on uninstalling only applies to when you install a Windows Service Pack release on top of a stand-alone IE release," Maliouta said.

If Windows XP SP3 has already been installed, the only way to return to IE6 is to first uninstalled the service pack. At that point, IE6 can be restored on a PC that's been updated to IE7.

Microsoft released IE7 in October 2006; it was the first major update to Internet Explorer since August 2001, when IE6 went final.

The newer browser has not been able to usurp IE6, particularly in businesses, where it remains Microsoft's most popular browser. According to a survey released in late March by Forrester Research, only 30% of corporate Internet Explorer users had switched to IE7 by the end of 2007. IE6 accounted for nearly all the remaining 70%.

Maliouta also outlined how Windows XP SP3 upgrades affect in-place copies of IE6 and IE7; in both cases, she said, the currently installed browser remains undisturbed by the update.

However, users who have installed IE8 Beta 1 -- a preview of its newest browser that hit the streets two months ago -- will not be offered Windows XP SP3, according to Maliouta, again because of possible instability problems.

"We strongly recommend uninstalling IE8 Beta 1 prior to upgrading to Windows XP SP3 to eliminate any deployment issues," she said, "and install IE8 Beta 1 after XP SP3 is on your machine."
CURRENT ISSUE
Newsletter & Subscriptions Tablets tested:
Can anything knock the iPad off it's number one spot? We round up 13 tablets.

Smart storage:
We test five NAS boxes.

Web Browsers:
Latest versions speedtested.

SIGN UP
PC World's weekly round-up of tech news, gear and game reviews, software selections, and handy How Tos.
Blogs
Hot Products

Hot Products || PC World editors iPhone 4S launch pics and unboxing
The iPhone 4S launched at midnight through both Vodafone and Telecom. ... READ MORE

Tux Love

Tux Love || Geoff Palmer Linux Mint: From scratch - Part III
Now you've tried Mint, you'll want to install it properly. If you're ... READ MORE

Tech Guy

Tech Guy || Juha Saarinen Pumping ultrafast packets
Why thirteen is lucky for broadband speed tweaking Net nostalgia: One of ... READ MORE

In a Nutshell

In a Nutshell || Zara Baxter Logging, not login
At an event in Singapore yesterday, Seamus Byrne, the editor of CNet ... READ MORE

Harley O'Gyver

Harley O'Gyver || Harley Ogier Braver than a barrel of codemonkeys
If you've ever wondered, "can a grown man really do that?", Harley O'Gyver ... READ MORE

The Arcade

The Arcade || PC World editors Are HD remakes really necessary?
Remember all those games you loved in the 90s and early 00s? Well, now ... READ MORE

Dumb Terminal Live!

Dumb Terminal Live! || PC World editors New Zealand memes: We think we're real funny
We New Zealanders love the internet, and we have a pretty good sense of ... READ MORE